Hear & Speak India (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, enquiry forms, appointment services, WhatsApp, Messenger, or other communication channels.
This policy details how data is safely gathered and stored via
https://hearandspeakindia.com/
Depending on how you interact with us, we may collect information such as:
Hear & Speak India provides speech therapy, occupational therapy, developmental therapy, and related services that may involve children.
Where information relating to a child is provided to us by a parent or lawful guardian, we use that information for purposes such as responding to enquiries, arranging appointments, and providing requested services.
We do not intentionally use children’s personal information for behavioural monitoring or targeted advertising. Parents or lawful guardians should provide only information that is reasonably necessary for the requested service.
We may use the information you provide to:
If you submit information through a contact, enquiry or appointment form, the information may be used by authorized members of Hear & Speak India to respond to your request.
Please do not submit information that is not necessary for your enquiry.
You may contact Hear & Speak India through WhatsApp, Facebook Messenger, Instagram or other social media platforms.
Information shared through these platforms may also be subject to the privacy policies and terms of the respective platform providers. We recommend that you avoid sending unnecessary sensitive clinical information through social media or messaging platforms.
Our website may use cookies and similar technologies to improve website functionality, understand website usage and measure the effectiveness of our online activities.
Third-party services such as analytics, advertising or embedded content providers may also use cookies or similar technologies where these services are enabled on our website. You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Where applicable, Hear & Speak India may use advertising and measurement technologies provided by services such as Google or Meta to understand advertising performance and reach relevant audiences.
These services may process information according to their own privacy policies and applicable settings. We do not intentionally use website advertising or tracking technologies to target children with behavioural advertising.
Our website may use third-party services such as:
These providers may process information according to their own privacy policies.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate business or clinical records, comply with applicable legal obligations, resolve disputes and protect our legitimate interests.
The appropriate retention period may vary depending on the nature of the information and the purpose for which it was collected.
Depending on applicable law, you may have rights relating to your personal information, including requesting information about how your data is processed, requesting correction of inaccurate information, requesting deletion where applicable, or withdrawing consent where consent is the basis of processing.
To make a privacy-related request, please contact us using the details below.
We take particular care when handling information provided by parents or lawful guardians concerning children receiving therapy or developmental services.
Information should be provided by an authorized parent or lawful guardian where required. Applicable Indian data-protection requirements may impose additional obligations concerning children’s personal data and consent. We will follow applicable requirements as they apply to our activities.
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology or applicable legal requirements. The updated version will be published on this page with a revised “Last Updated” date.
For privacy-related questions or requests, please reach out to our team:
Hear & Speak India
HIG-35, Phase-1, Kolathia, Khandagiri
Bhubaneswar, Odisha 751030
